Commercial intelligence · pre-launch

Strategy flows down. Intelligence flows up. The loop closes.

The AI-powered commercial intelligence platform for companies that distribute through third-party networks. Distribution management, sales force automation, competitive intelligence, trade marketing, retailer loyalty — one platform, one source of truth.

Built against real
distribution networks
Automotive aftermarket· FMCG· Hardware fasteners· Industrial chemicals· Pharma distribution· Consumer durables
The gap

By the time strategy reaches the shelf, 76% is lost.

Every distributor-led organisation has the same problem. Strategy degrades on the way down. Intelligence never makes it back up. Both gaps are invisible to consulting deliverables. Both are addressable in software.

At HQ
100%
Strategy as designed. Full fidelity. The plan, on paper.
At distributor
58%
Strategy retained at the distributor level. Forty-two percent has dissolved in translation.
At the shelf
24%
What the DSR actually executes at the outlet. The remaining 76% never happens — and HQ usually doesn't know.
The loop

Four loops. One reasoning layer. One database.

It's not enough to give each person a great screen. The screens have to stay coherent. AI sits at the centre of four operating loops connecting every persona — so when the Founder sees a target gap, the Head of Brand sees the same gap as a campaign brief, and the field rep sees it as a daily target.

AI REASONING LOOP 01 Commercial leadership Strategy → cascade → execution LOOP 02 Brand marketing Brief → push → attribution LOOP 03 Field intelligence Capture → extract → claim LOOP 04 Trade marketing Promo → ROI → sell-through

Dashed lines = strategy pushed outward · solid copper = intelligence pulled inward

AI insights & analytics

Executive intelligence. Written in board-meeting voice.

Every morning, AI reads your entire commercial dataset and writes two sentences that name what's dragging your quarter. Not a wall of charts. Not a dashboard you have to interpret. A diagnosis, an alert, and a recommended action — ordered by what matters to you, this week.

Performance command centre · distributor health scoring · attrition risk · demand forecast · NL query · scheduled reports

See the AI layer →
Infoscend executive dashboard — AI commentary, KPI tiles, business health, strategic alerts
What changes

Three outcomes. Each measurable inside a quarter.

We are not building a dashboard. We are closing the loop between the boardroom and the shelf, with software that does what consulting deliverables structurally cannot.

01

Close the loop

Field intelligence flows back to HQ. AI-captured. GPS-verified. The shelf becomes a sensor, not a black box. The disconnect between strategy and execution disappears.

See how →
02

See what consultants can't

Continuous diagnostic from live data — not the $500K snapshot that's stale before the deck is bound. ROIC-based viability. Anomaly detection. Real ground truth.

See how →
03

Make adoption inevitable

The field app is faster than the rep's notebook. Offline-first. One-thumb. Multilingual. Adoption is a design problem, not a training one — so we designed for the field, not the boardroom.

See how →
The platform

Six modules. 200+ screens. Production-grade.

Not a roadmap. Every screen is built, tested, and running on real distributor data. You configure for your business — you don't wait for us to ship features.

01 · Distribution

DMS — the operational backbone

Multi-tenant DMS. Orders, billing, inventory, credit, batch tracking, warehouses, ROIC viability.

  • 32 screens · primary & secondary orders
  • WAC inventory · multi-warehouse
  • Credit limit control · approvals
Explore the DMS →
02 · Field

SFA — intelligence at the last mile

Mobile-first field app for reps. AI pitch recommendations before every outlet call. GPS-verified visits. Voice journaling. Offline-first.

  • AI morning brief · smart route plans
  • Offline-first · one-thumb capture
  • Structured refusal capture · voice notes
Explore the SFA →
03 · Intel

Competitive intelligence

Field reps photograph competitor price lists. AI extracts prices, matches, flags anomalies. Pricing matrix tells you where you stand.

  • Photo-to-price AI · perceptual dedup
  • Anomaly detection · auto-triage
  • Pricing aspiration matrix
Explore Intelligence →
04 · Analytics

AI insights & analytics

Performance command centre. Distributor health scoring. Attrition risk prediction. Natural language queries.

  • NL query engine · attrition risk AI
  • Demand forecast · scheduled reports
  • Insight cards before you ask
Explore Insights →
05 · Marketing

Trade marketing & digital

From brief to attribution. Promotion simulation with AI-predicted ROI. Campaign builder with push-to-serve across Meta, Google, TikTok, Shopee.

  • Promo simulator · campaign builder
  • Channel adapters · creative library
  • Full campaign attribution
Explore Marketing →
06 · Loyalty

Retailer loyalty & trade app

Mobile app for retailers. Multi-brand loyalty with configurable earning rules. QR scan-to-earn. Direct brand-to-outlet relationship.

  • Multi-brand loyalty · QR scan-to-earn
  • Reward catalogue · trade schemes
  • OTP auth · 32 screens
Explore Loyalty →
WhatsApp-native order intake

Your outlets don't fill out portals. They WhatsApp you.

In every emerging market that distributes through traditional trade, the order doesn't arrive as an EDI feed or a portal submission. It arrives as a voice note, a message in mixed languages, a photo of a handwritten chit. Infoscend reads them. All of them. And turns them into structured, confidence-scored, approve-or-reject drafts before your finance team opens their laptops.

Bahasa · English · Mandarin · Hindi · Tagalog · Vietnamese · code-switched mixes · voice notes · photo chits

See how adoption flips →
Infoscend WhatsApp Orders — original Bahasa Melayu message parsed into a structured order draft with 88% confidence
Sales force automation

Three pillars make adoption inevitable.

Every DMS demo to a CEO is gorgeous. Every rollout to thirty reps is a war. We've watched this fail. So we picked the three things reps actually respond to — and engineered the rest of the platform around them.

01

Gamification

Challenges, streaks, leaderboards, audio recordings. Feels like social media, not enterprise software. Reps open the app first thing in the morning to check their position — not to file a report.

02

Simplification

Capture an order in 12 seconds. Voice-note refusals instead of writing them. Snap a competitor pricelist instead of copying it. Every screen is one-thumb. Every action is offline-first.

03

Coaching

AI pitch recommendations before every outlet call. Objection handling at the tap of a button. Visit-by-visit suggestions tuned to the rep's history and the outlet's recent behaviour. The app is the senior rep who shadows every junior.

Why adoption is a design problem →
Who it changes things for

What changes for the people who run distribution.

Software either fits the work or fights it. We designed each role's view around the question that person asks at their first coffee on Monday morning.

Persona 01 · your first user

The Founder / GM

You own the country P&L. Monday morning starts with one question: am I going to hit my quarter? You worry about competitive pressure you can't see, distributor relationships eroding, and questions you can't answer fast enough. You need one screen that compresses fourteen dashboards into the five things that actually matter — with AI explaining the why, not just the what.

What changes
  • One-click drill from dashboard → Distributor 360 → approvals → tactical move, with full audit trail
  • Strategic alerts ordered for an owner's mindset: performance gap, distributor decline, competitive threat
  • AI commentary in board-meeting voice — two sentences max, names dragging distributors
  • Whitespace finder surfaces uncovered Tier-2 outlets matching your category strength
Persona 02 · your right hand

The Head of Sales

You own primary sales. Every distributor is a relationship and a number. The day starts with: who's lagging and why? You worry about a distributor missing target three months running, reps leaving for competitors, pipeline thinning faster than the team can replenish. You need a heatmap that surfaces problems before they become incidents.

What changes
  • Distributor heatmap — every brand × every distributor's pace, on one screen
  • Sales pipeline visualises prospect → active → at-risk → churned, drag-to-move
  • People dashboard surfaces underperforming reps by productive call rate, before review meetings
  • JBP attainment cascade — country target → distributor target → rep daily quota
Persona 03 · the bridge

The Distributor Lead

You own one to three distributors deeply. You drive to the warehouse, ride along on routes, audit displays in person, coach reps. You're the bridge between brand strategy and field execution. What worries you is execution drift — a competitor product creeping into displays, beat plans being skipped, planograms decaying. You need a daily view of every rep's location, every outlet's last audit score, every compliance gap.

What changes
  • Live map of every rep location, every outlet visit status, drift surfaced in real time
  • AI WhatsApp follow-ups to dormant outlets in the local language
  • Distributor compliance — JBP discussion decks generated in BI on demand
  • Beat compliance tracked by rep / district / week — no spreadsheet reconciliation
  • Planogram audits — rep photo gets AI-scored against your reference template
Persona 04 · multi-brand portfolios

The Head of Brand

You manage equity across multiple brands and categories. Your workday is half upstream signal-watching (competitor moves, share of voice, pricing) and half downstream creative production. What keeps you up is a competitor outflanking you with a positioning move, a campaign that ran without measurable lift, a launch that fell flat at retail. You need closed-loop attribution from intel → creative → publish → causal sell-through, per brand, separately.

What changes
  • Competitive intel pipeline — rep photo → AI extraction → price index update → counter-campaign
  • Price compliance — selling at target or is the market eroding price
  • AI Design Studio generates branded creative grounded in your brand DNA
  • Per-brand campaign workspaces — every brand isolated, no cross-contamination
  • Closed-loop attribution — campaign → outlets exposed → sell-through lift, measured per brand
The make-or-break user

If your field reps don't adopt it, nothing else matters.

Every DMS demo to a CEO is gorgeous. Every DMS rollout to thirty-plus reps is a war. We've watched this fail. So the SFA app was designed by people who shadowed real reps on real beats — built faster than their paper book, offline-first, multilingual, one-thumb.

Adoption is a design problem. We designed for the field, not the boardroom.

Faster than the notebook

Capture an order in 12 seconds. Voice-note refusals instead of writing them. Snap a competitor pricelist instead of copying it.

Gamified, not corporate

Challenges, streaks, leaderboards, audio recording. Feels like social media, not enterprise software.

Offline-first on every screen

Reps work in poor signal areas. The app stores everything locally and syncs when connected. No "data loading" on a hot afternoon.

Intelligence in the pocket

AI-identified upselling opportunities, visit suggestions, relationship alerts. Assets and objection-handling at the tap of a button.

90-day adoption

Adoption is a partnership. Not a software install.

Most DMS rollouts fail in week three. Field teams revert to WhatsApp, finance staff go back to their exports, owners stop checking the dashboard. We've designed a phased rollout where each phase locks before the next begins.

WEEKS 1-3

Configure & pilot

  • Onboard your brands, distributors, price lists
  • One distributor + one territory go live
  • Daily-standup support — we sit with your team
  • Owner + Head of Sales dashboards live
  • Success champions identified
WEEKS 4-8

Cascade & train

  • Cascade workflows to three more distributors
  • WhatsApp ingestion goes live — the bridge moment
  • Rep rollout — one supervisor + five reps at a time
  • Head of Brand activates first promo campaign
  • Weekly review meetings — we attend and coach
WEEKS 9-12

Scale & self-service

  • Full distributor and rep rollout
  • Design Studio live for every brand
  • Retailer app launches with priority retailers
  • Monthly executive review with AI commentary
  • Your team trained to configure themselves
Knowledge centre

Read before you call us.

Practitioner essays on route-to-market strategy, distributor economics, and the craft of building commercial intelligence software. The kind of material that costs $500K to commission. Free here.

The briefing

45 minutes.
Your data. No deck.

We don't pitch. We show you the live system, configured against your reality. Within 45 minutes you will have seen the Founder dashboard, the distributor heatmap, WhatsApp parsing, and the field rep app — all running on demo data we've customised for your category.

No sales call before the briefing · No procurement intake · Built for senior commercial leaders